FastDoc Now values your trust and is committed to safeguarding your privacy. This Privacy Policy explains how we gather, use, and protect your information when you use our telehealth and online healthcare services. By accessing or using our services, you agree to the terms outlined below.
1. Information We Collect
We collect the following categories of information:
Personal Identification Details – such as your full name, date of birth, phone number, email address, and gender.
Health Information – medical history, symptoms, diagnoses, prescriptions, treatment records, and other health-related details necessary to provide you with quality care.
Payment Information – billing details, including credit card or other payment data, used to process transactions for our services.
Automatically Collected Data – such as your IP address, browser type, operating system, device identifiers, and website activity (collected via cookies or similar technologies).
2. How We Use Your Information
Your data may be used for the following purposes:
- To Deliver Healthcare Services – diagnosing, treating, and managing your health concerns, as well as communicating with you regarding your care.
- For Billing & Payments – securely processing transactions for consultations and related services.
- To Enhance Our Platform – analyzing trends, improving features, and optimizing user experience.
- For Communication – sending appointment reminders, service updates, billing notices, and other important information related to your care.
- Legal & Regulatory Compliance – meeting obligations under state and federal healthcare laws, including HIPAA record-keeping requirements.
3. How We Safeguard Your Information
FastDoc Now employs multiple layers of security to keep your personal and medical data protected:
- Encryption of sensitive data during transmission.
- Secure Servers & Firewalls to prevent unauthorized access.
- Role-Based Access so only authorized personnel involved in your care may access your records.
- HIPAA Compliance ensures your medical data is protected under federal privacy standards.
4. When We Share Your Information
We never sell or rent your information. However, we may share data in these limited cases:
- With Licensed Healthcare Professionals – to ensure you receive appropriate care and treatment.
- With Trusted Service Providers – such as payment processors, hosting providers, and communication platforms. These partners are required to maintain strict confidentiality and security standards.
- When Legally Required – to comply with subpoenas, court orders, or applicable regulations.
5. Your Rights & Choices
As a FastDoc Now patient, you have the right to:
- Access, update, or request deletion of your personal information.
- Request a copy of your medical records.
- Withdraw consent for data use (though this may impact our ability to provide services).
For assistance, please contact us at support@fastdocnow.com.
6. Cookies & Tracking Technologies
Our site may use cookies and related technologies to improve functionality and user experience. You may adjust your browser settings to manage cookies, but disabling them may affect some features.
7. Links to External Sites
Our platform may include links to third-party websites. Please note we are not responsible for the privacy practices of those websites. We encourage you to review their policies.
8. Children’s Privacy
FastDoc Now’s services are intended for individuals 18 years and older. We do not knowingly collect data from minors. If such information is discovered, it will be promptly deleted.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page, with the “Last Updated” date reflecting the most recent revision. We encourage you to review it regularly.
10. Contact Us
For questions or concerns about this Privacy Policy, please reach out to us at:
Licensed to practice in:
A: Alabama, Alaska, Arizona
C: California, Colorado, Connecticut
D: Delaware
F: Florida
G: Georgia
I: Idaho, Illinois, Indiana, Iowa
K: Kansas
L: Louisiana
M: Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana
N: New Hampshire, New Jersey, New Mexico, New York, North Carolina
O: Ohio, Oklahoma, Oregon
P: Pennsylvania
R: Rhode Island
S: South Carolina, South Dakota
T: Tennessee, Texas
U: Utah
V: Vermont, Virginia
W: Washington, West Virginia, Wisconsin, Wyoming
⚡ FastDoc Now provides convenient, secure, and accessible online healthcare — anytime, anywhere.
