FastDoc Now (“we,” “our,” “us”) is committed to protecting your privacy and maintaining your trust. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and health information when you use our telehealth and online healthcare services. By accessing or using our services, you agree to the practices described below.
1. Information We Collect
We may collect the following categories of information to provide safe and compliant healthcare services:
- Personal Identification Information – Full name, date of birth, phone number, email address, gender, and other contact details.
- Health Information (PHI) – Medical history, symptoms, diagnoses, prescriptions, treatment records, and related data.
- Payment Information – Credit/debit card details, billing address, and financial data for payment processing.
- Technical & Usage Data – IP address, browser type, operating system, device identifiers, access times, and website usage (via cookies or similar technologies).
2. How We Use Your Information
Your data is used only for legitimate healthcare and operational purposes, including:
- Healthcare Delivery – To diagnose, treat, prescribe, and manage your healthcare needs.
- Patient Communication – Appointment scheduling, reminders, clinical follow-ups, and service updates.
- Billing & Transactions – Securely processing payments for consultations, prescriptions, and related services.
- Compliance – Meeting obligations under HIPAA, state medical board rules, and other applicable laws.
- Service Improvement – Analyzing trends, improving user experience, and enhancing platform security.
We do not use or disclose PHI for marketing without your explicit consent.
3. Data Security
We maintain industry-standard safeguards to protect your personal and health information, including:
- Encryption during transmission and storage.
- HIPAA-Compliant Systems with role-based access controls.
- Audit Logging & Monitoring to detect unauthorized access.
- Secure Hosting with firewalls, intrusion prevention, and regular security reviews.
4. Information Sharing
We do not sell or rent your personal information. Data may be shared only in these limited circumstances:
- Licensed Healthcare Professionals – To provide safe and effective treatment.
- Authorized Service Providers – Vendors such as payment processors, hosting providers, and telehealth platforms under strict confidentiality agreements.
- Legal Requirements – When required by law, subpoena, court order, or regulatory authority.
- Public Health & Safety – To comply with mandatory reporting (e.g., communicable diseases, abuse reporting).
5. Your Rights
You have the right to:
- Access & Copies of your medical records.
- Request Corrections to inaccurate or incomplete information.
- Request Deletion of certain data (subject to legal record-keeping requirements).
- Request Restrictions on how your data is used or disclosed.
- Withdraw Consent for specific data uses (which may affect service delivery).
To exercise your rights, contact support@fastdocnow.com.
6. Cookies & Tracking
We use cookies and analytics tools to improve functionality and user experience. You may disable cookies in your browser settings, but some features may not work properly.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before sharing information.
8. Children’s Privacy
Our services are intended for individuals 18 years and older. We do not knowingly collect or store information from minors. If such data is discovered, it will be deleted promptly.
9. Policy Updates
We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Updates will appear here with the revised Effective Date. Please review this page periodically.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, contact us:
📧 support@fastdocnow.com
📍 5115 N. Galloway Avenue, Suite 203, Mesquite, TX 75150
📞 (737) 273-9380
Licensed to Practice In:
Alabama
Arizona
California
Colorado
Connecticut
Delaware
Florida
Georgia
Idaho
Illinois
Indiana
Iowa
Kansas
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Missouri
Montana
New Hampshire
New Mexico
New York
North Carolina
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
